Hotel Livemax Asakusabashi-Eki Kitaguchi

The room we first received had a large gap (about the width of a pillow) between the bed and the wall. This gap was inaccessible due to the placement of the bed against the wall, making an ineffective use of space. The refrigerator door was set up so the door opened towards the user, making it inconvenient to access. The room overall did not make good use of the space, it was very cramped for two people.

Great location, helpful and courteous staff

My initial room smelled terribly like mold and I was not able to be moved to a new room until after the first night.

I arrived post hotel check in time and was worried that there will be no staff available. Thankfully the hotel responded to my request and a staff was able to check in for me smoothly. Also to the male staff on duty during midnight 17th April (I didn’t get a chance to have his name), I would like to thank him for kindly lending me a charger.

Location

Small, bad air circulation, got charged for one hour late check out.

Location and helpful staff

Small rooms for a double, lack of facilities available and some cleanliness

Localization

Noisy switched off air con at night.

Very convenient location, literally just across the street from Asakusabashi station in which opens up access to many other spots around Tokyo. Restaurants, pharmacies and convenience stores all very close by within walking distance!

I made a mistake and booked a smoking room when I meant to book a non-smoking room. The staff were very helpful in allowing me to change without issue.

location is superb. It is located near JR station, and there are many convenience store near the hotel.

The room was quite small. But it is understandable because the property price in tokyo. But for only a place to rest, it is quite enough, we did whole day activity outside so it doesn't too bother us.

Easy check-in, good location

Very small, but to be expected in Tokyo.

The location is super convenient, there are direct trains to both airports as well as an easy connection to Akihabara where you can switch lines to get most places in Tokyo.

Checkin was super fast,Bathroom, music in the corridor, the lobby

The checkout staff was extremely rude because, while it makes sense that we had to check out as scheduled, she knocked and told me that I only had one minute to do so or else she would charge me 1000 yen. I asked for five more minutes to finish packing, but she was so rude that she repeated what she said, so I hurried to check out and ended up forgetting my travel pillow in the room ?. I also asked if I could leave my bags at the counter because I had a few hours before my flight, but she refused, claiming that it was full even though there was only one luggage in the lobby keeping area. My friend had the same thing, so we had to search for baggage storage, which made the checkout process uncomfortable.

I booked this place last minute as my other accom. got cancelled. They were great. Hospitable and responsive. Umbrellas to borrow on rain day and close enough to the station.

Can’t really fault anything about my experience.

Location was quiet and convenient for Tokyo

Room was abysmally small

Had an overall smooth stay. Sheets, beds and restroom were clean.

Terrible wifi, cramped room, no chair, not enough space to store luggage, expensive.

There was everything needed for a short stay. The cold glasses in the fridge melted my heart :) top location, close to the subway station. Nice area with good choice of places to eat and shop.

The staff was very helpful! Facilities were perfect for a business trip!

The room had some smell that wouldn’t go away!

Room rate is very acceptable price and staff always support. The hotel location is quite good, it's near to Askusabashi station (JR/MRT) that convenient to travel from Narita airport and Haneda airport. There are many conveient stores around the hotel.

Bed was comfortable and having a microwave in room was greatOk value for money

Automated check in was annoying.Washlet toilet pressure weakThe annoying idiot shouting in the room next to me.Bathroom mirror too lowRoom was small even by Japan standards

That was small but enough for one person and super clean

I think I should ask at front for changing room because it’s full of smell of smoking